Residential property services

Operating within a highly, successful, multidisciplinary practice, we provide a comprehensive array of services to fulfil all residential property needs. The consultation and flexibility we provide ensures that your requirements are always met.

Communal areas and facilities

  • Structural maintenance and redecoration
  • Internal corridors, stairs and reception areas
  • Lift maintenance
  • Car parks – access control, permits and fobs
  • Landscaping, grass cutting and estate roads
  • Cleaning, window cleaning and deep cleaning of carpets
  • Communal TV and utilities
  • Commissionaire and reception services

Resident communication

  • kwbresidential.com – online portal for general, financial and emergency information, planned works and maintenance – residents can also notify us of any property management issues
  • 24/7 emergency helpline
  • Resident meetings and AGMs
  • Liaise with local community interests/groups, neighbours, police and local authorities
  • Regular updates, handouts and letters
  • Residents guides, notice boards

Contractors

  • Vetting and accreditation scheme
  • Professional suppliers that are H&S compliant
  • Often small family businesses that care about the building
  • Flexible – meet with clients at weekends to discuss service issues, ensuring a fast and appropriate response
  • Tailored approach – bespoke to client requirements
  • Bespoke tendering for best value

Finances

  • Collecting and managing service charges – balancing best value and resident needs
  • Collecting ground rent – where applicable
  • Sinking and reserve funds for future planned maintenance
  • Audit and external accounts
  • Insurance policies, premiums and claims administration
  • Providing sales packs for associated transactions
  • Forensic investigation into financial and historic issues
  • Company accounts
  • VAT and tax returns

Safety and security management

  • Fire alarms and fire regulations
  • Health & safety – compliance, risk assessments
  • Security – CCTV, door entry systems and remote monitoring
  • Communal lighting and heating
  • Water risk assessment and treatments
  • Refuse and recycling collection and bin areas
  • Pest control
  • Snow and ice clearing, gritting, grit bins
  • Heating, lighting and electrical

Company issues

  • Annual statutory accounts
  • Tax returns
  • Shareholder membership
  • Change of directors
  • AGMs and meetings
  • Company restructuring
  • Long term management agreement
  • Direct land and property transfers

Want to know more?

Contact Andy Nuttall

0121 212 5986