Who we are
As part of KWB Property Management, established nearly 40 years ago, we take a personal approach to residential property management.
KWB Residential’s bespoke service is built on communication, attention to detail and a comprehensive understanding of your development. We have an extensive portfolio of residential property management instructions and take the time to understand the needs of both residents and investors.
In the last five years, we’ve tripled our portfolio while actively reducing service charge arrears. We now manage 4,000+ properties across 40+ residential developments.
“KWB provides an excellent concierge and building management service. Our residents have built good relationships with KWB’s staff, and their on-site team makes our residents feel welcome in their homes. We will continue to work with KWB on further developments.”
Mark Holbeche
Director of Development, Regal Property Group
From structural repairs, redecoration and lift maintenance to car park management, landscaping and deep cleaning.
Service charge accounts and budgeting, collecting and managing service charges and ground rent, preparing sales packs, managing insurance policies and client reporting.
Taking care of all accounting processes, shareholder memberships, AGMs, residents meetings and property transfers.
Reliable suppliers chosen specifically for your requirements from our pool of committed local and national contractors.
Services ranging from fire regulations, health and safety management and risk assessments to security systems, heating, lighting and electrical.
Personalised service, tailored to your needs
We have an in-depth understanding of resident needs, proactively identifying issues and providing prompt, effective solutions.
- Regular communication including online branded portals
- Robust management and accounting software
- Transparent and best-value service charge management
- Supporting your on-site team and creating procedure documents
- Comprehensive advice, e.g. Landlords and Tenants Act
Communicate with ease
We know the importance of effective communication within residential property management. Branded to your specific scheme, we provide a convenient, secure online portal for clients and residents to view their property information 24/7 from any mobile device.
Residents can view urgent bulletins, pay service charges and see upcoming regular activity, such as planned works, window cleaning, fire testing and more.
The portal also gives leaseholders and property owners full visibility of their statements of account.
Why KWB?
We’re highly selective in the developments we take on, all of which are through referrals. By growing through reputation and recommendation alone, we aren’t driven by residential sales and lettings. For our clients, this means we have no conflicting interests when finding solutions.
Furthermore, our credentials with RICS, The Property Institute and The Property Ombudsman demonstrate the high standards we uphold.
“KWB provides an excellent concierge and building management service. Our residents have built good relationships with KWB’s staff, and their on-site team makes our residents feel welcome in their homes. We will continue to work with KWB on further developments.”
Mark Holbeche, Director of Development
