Three people in a meeting discussing information presented on a laptop and printed reports, illustrating residential property management

Building management

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Our highly experienced residential building management team manages all aspects of your property – balancing value with quality.

Delivering day in, day out

From general facilities management to issues of safety and security, we will ensure the smooth running of your residential property whilst adding value to the development and property asset.

Five people in a meeting discussing information between them, illustrating residential property management

Built on communication

As residential managing agents, communication is key to our service. Our use of secure and development-specific web portals for both occupiers and property owners encourages community involvement. This enables regular two-way communication directly with the building manager, as well as the opportunity for comment and feedback regarding our residential building management services.

Man on phone in front of PC screen illustrating the importance of communication in providing effective residential building management

Focused and responsive

Our residential building management service also offers 24/7 emergency cover, allowing residents to feel safe in the knowledge that any maintenance or block management issues will be dealt with promptly and efficiently. Provided via our out-of-hours system, this enables residents to report any residential property management issues.

Contact centre illustrating a 24/7 emergency cover helpline for residential property management
The Bank apartment blocks in Broad Street, Birmingham city centre where KWB provides a dedicated building management service
Queens College Chambers in Paradise Street, Birmingham city centre where KWB Residential provides block management services on behalf of the Residents Management Company
The Bank residential towers where KWB provides comprehensive block management in Birmingham city centre

“KWB provides an excellent concierge and residential building management service. Our residents have built good relationships with KWB’s staff, and their on-site team makes our residents feel welcome in their homes. We will continue to work with KWB on further developments.”

Mark Holbeche, Director of Development, Regal Property Group

Regal Property Group logo
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“Since being appointed, KWB has exceeded our expectations and working with them has been a pleasure. Their approach is honest, reliable and proactive to our needs and demands as a board. Nicola and her team are an asset to our building, and I could not recommend them highly enough.”

Board Director of Residents Management Company

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“The Bank is really well kept and the staff here are very friendly. The cleaning service is frequent and thorough so that the corridors and common areas are always well maintained. The security service is particularly important to me – it makes me feel safe at night.”

Amelia, Resident

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