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Service charge management

We deliver a comprehensive and transparent service charge management service, keeping you fully updated on the collection and management of your service charge and ground rent.

Trusted management service

Benefiting from nearly 40 years’ experience in providing proactive residential property management, we currently achieve £21,000,000 annual rent and service charge roll, and 95% of demands collected within 21 days.

To keep our clients fully informed of their cash position at all times, our residential management service also includes regular quarterly reporting on both the ground rent and service charge collection.

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Residential service charge management

Service charges are used to recover the costs associated with repairing and maintaining a residential property and cover the following aspects:

  • Cleaning, maintenance and redecoration of communal areas
  • Maintenance of estate roads and landscaped and car parking areas
  • Building/properties management and buildings insurance

At KWB Residential, we will always keep the service charge to a competitive level through transparent tendering, whilst improving the level of your residential management service at the most competitive rates.

Two people discussing a report, associated with a comprehensive and transparent service charge management service
Park Gate, Sheldon where KWB Residential provides block management in Birmingham, on behalf of the Residents Management Company

“In just over 6 months with KWB as the residential management agent for Park Gate, leaseholders have already seen significant improvements in and around the building. From appointing a superb building manager to enhancing security and reducing service charges, KWB is off to a fantastic start.”

Amar Riaz & Darren Harding, Directors of Residents Management Company

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