Facilities management

Our industry-leading service enhances property value, prevents the need for repairs and improves tenant satisfaction and retention.

A comprehensive and beneficial service

Our professional facilities management services ensure that your property receives the highest standard of care and attention.

We address every aspect of facilities management, from building maintenance and safety evaluations to thorough office cleaning. Our all-encompassing skillset ensures the good condition and operational efficiency of your property.

To do this effectively, our experienced team also manages contractors. We assure that any tenant issues are responded to promptly with high-quality property work, whilst also controlling costs for added peace of mind.

Health, sanitation and safety services

We ensure that your property is a safe and sanitary environment, meeting compliance and minimising risks. From sustainable waste management and hygienic washroom cleaning to concierge and security solutions, we can handle every element of your property’s needs.

We understand the importance of providing a well-maintained and safe working environment and work diligently for the benefit of both our clients and their tenants.

Creating a plan for your needs

As with all our services, KWB takes a proactive approach to facilities management. We begin with a detailed assessment of your property to set the foundation for a tailored maintenance and service plan.

With regular, ongoing maintenance reports, we identify potential issues early, preventing costly repairs and maintaining property value. Where leases allow, we also incorporate a sinking fund into your financial planning, helping to manage unforeseen expenses and keeping you financially prepared.

This proactive and strategic approach also means your property meets its legal and contractual obligations.

Effective contractor management

When caring for facilities, management of the property is only as good as the work that’s implemented. This is why we manage a range of trusted contractors, ensuring they meet the requirements of your property. With regular site visits and strict quality control processes, we ensure all work is carried out to the highest standards possible.

To protect you and your property, we employ a rigorous vetting process for contractors, assessing their qualifications and compliance with health and safety measures. We then consistently review and refine contracts, maintaining continued best value and quality for you and your property.

Waterloo House, Colmore Business District, Birmingham city centre where four companies leased a total of 6,890 sq ft in Q4

“We have worked alongside KWB’s Property Management team for almost twenty years and have always been very satisfied with their personal and comprehensive approach. They constantly show a commitment to a high-quality and flexible service resulting in excellent tenant feedback and retention.”

David Suggitt, Director of Waterloo House (Birmingham) Ltd

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