The KWB team

John Bryce FRICS

Director, KWB

I am founder and Director of KWB Holdings Ltd, a multi-disciplinary commercial property practice based in Birmingham and operating across the West Midlands, including key areas such as Solihull, the M42 corridor, Redditch, Bromsgrove, Coventry, the Black Country, Walsall, Wolverhampton and West Bromwich.

I am driven by vision – building a vision and developing the strategy to realise it. By sharing your vision for your business, I can advise on both your short-term and long-term property decisions.

My position within the region’s commercial property market is the result of creating and facilitating new opportunities, both for my own businesses and for my clients and affiliates.

Our inside-and-out local market knowledge sets us apart from our competitors and gives you the edge in negotiating and achieving your vision.

To discuss your requirements or find out more about KWB’s services, please contact me below.

Nigel Tripp BSc MRICS

Director, KWB

Director, Nigel Tripp, specialises in identifying and realising successful development, refurbishment and investment opportunities. His highly detailed approach to appraising development opportunities is why our clients are presented with such well-tailored proposals to consider.

Jon Tedstone FMAAT

Group Financial Director, KWB

As Group Financial Director, Jonathan is responsible for all group financial matters, as well as client liaison activities associated with property management accounts, involving service charges, year end and monthly bank reconciliations.

Gareth Marchment MRICS

Managing Director, KWB Property Management

With over 20 years’ experience as a management surveyor and former director of a property management company with a near £3bn property portfolio, I head up KWB’s property and asset management division. Here, we manage the full spectrum of office, industrial, retail and leisure property as well as a growing portfolio of residential developments managed by our dedicated residential block management team.

Throughout my career, I have demonstrated strong commerciality, enhancing values with an ability to understand the wider picture for both clients and colleagues. KWB has developed a tremendous reputation for providing a trusted and personal property management service, tailored to our clients’ specific needs and delivered by a team of highly skilled and experienced property specialists.

As Managing Director of KWB Property Management, I see my role as continuing to build on this solid foundation by driving the business forward, progressively and organically, whilst protecting our clients within a growing regulatory and compliance-focused landscape.

Les Balla MRICS

Consultant, KWB Property Management

I am a Consultant at KWB Property Management, and a Chartered Surveyor. Specialising in property management and professional consultancy, my work benefits from a wider insight stemming from a history in general practice surveying.

I can assist you with a variety of your commercial property management requirements including lease arrangements, rent reviews and lease renewals, dilapidations, property consultancy, investment advice, rent collections and general landlord and tenant issues.

From a commercial property management perspective, I understand that as an independent landlord or head of a family trust, what you need is a knowledgeable point of contact that can look after your best interests. Assurance comes from having the property expertise you need, when you need it – so that matters are always in hand. I appreciate the importance of a personal contact.

For more information on KWB Property Management or to discuss your requirements, please contact me below.

Mark Lenton BSc FRICS

Director & Senior Surveyor, KWB Property Management

As Director and Senior Surveyor within KWB Property & Asset Management, Mark‘s expertise in the field continually proves to be a credit to us – and our clients. Acting on behalf of landlords, his work includes maximising the value of property assets, property management, surveying, valuations, lease renewals and a range of professional services.

Nicola Fagan MTPI

Associate Director, KWB Property Management

As a residential property managing agent and an Associate Director at KWB Property Management, we have an extensive portfolio of both commercial and residential property instructions.

On a personal front, with over 15 years’ working in this industry, I have specialist knowledge of managing a variety of residential property. Having worked in both small and large managing agents over my career, I believe I bring the best of national and local approaches, learning from the toughest challenges that property can present. I deliver a personal service when handling client liaison, managing residential block developments, budgeting, resident communication and site inspections.

KWB Residential is experienced in managing apartment blocks and the land attached to these developments, such as green areas, walkways and car parks. We have an in-depth understanding of resident needs, and address issues promptly and effectively.

If you wish to discuss your requirements, please contact me below.

Judith Williams BSc (Hons), MRICS

Senior Property Management Surveyor, KWB Property Management

I am a Senior Property Management Surveyor at KWB Property Management and manage a portfolio of Midlands-based office, industrial, retail and mixed use schemes on behalf of a range of property companies and private landlords.

As a RICS qualified property surveyor with 30 years of experience, I have developed an in-depth understanding of a wide range of property types, industry processes and property management procedures.

I take a proactive, personal and communicative approach to my daily workload. I understand that satisfied tenants are of prime importance to property owners, leading to prompt rent payments and limiting void periods by encouraging long-term occupation. First impressions count when marketing vacant space and potential tenants need confidence that premises are well managed.

If you’d like to discuss your property management requirements or find out more about the services KWB Property Management offers, please contact me below.

Martin Cook BSc (Hons), MRICS

Head of Valuation & Lease Advisory, KWB Property Management

I’m an experienced, lateral thinking, RICS Registered Valuer working at KWB Commercial Property Specialists in Birmingham, as Head of Valuation & Lease Advisory.

I act on behalf of both occupiers and landlords to provide advice on rent reviews, lease breaks and lease renewals. For occupiers, this includes activity such as re-gearing leases, improving the security of your tenancy and negotiating rent-free periods and reductions in rent.

For commercial property landlords, I enhance your investment and improve your income by, for example, conducting rent reviews to bring rental levels in line with current market values, and renegotiating leases to improve key performance indicators that further increase asset value and reduce the risk of potential voids.

For both landlords and tenants, I can examine your various property overheads – including business rates – with the potential of saving substantial sums of money – as demonstrated for many of our clients, both in the Midlands and further afield.

If you’d like to discuss any aspect of your commercial property tenancy or ownership portfolio, please contact me below.

Narinder Kaur

Property Manager, KWB Property Management

I am a Property Manager at KWB Property Management, part of KWB Commercial Property Specialists. We manage a portfolio of Midlands-based office, industrial, retail and mixed-use schemes on behalf of a range of property companies and private landlords.

I work closely with KWB Property Management’s directors, Les Balla and Mark Lenton, supporting them in providing a comprehensive, accurate and reliable service.

I handle a wide variety of day-to-day enquiries in relation to both vacant and occupied properties. My responsibilities include liaising with contractors, tracking and managing progress of jobs, setting up new tenancies, maintaining accounts and conducting site inspections – to name a few.

At KWB Property Management, we’re not just focused on your existing occupiers – we want to position your property to attract new ones too. We advise on, and facilitate, changes to your property that will give it the competitive edge – based on our unique industry and local market knowledge.

If you’d like to discuss your property management requirements or find out more about the services KWB Property Management offers, please contact me below.

Jason Osborn

Property Manager, KWB Residential

I am a Property Manager for KWB Residential, part of KWB Commercial Property Specialists. We provide residential property management with the commercial RICS-registered pedigree of KWB’s multi-disciplinary practice.

I’ve been working in property management and building maintenance for over 25 years. With a range of public and private sector experience – spanning a variety of residential buildings – I am highly adept at addressing the needs of our clients.

My responsibilities include site inspections, health & safety, organising repairs, attending meetings, liaising with leaseholders and directors, dealing with contractors and responding to queries and issues.

KWB Residential is experienced in managing apartment blocks and the land attached to these developments, such as green areas, walkways and car parks. We have an in-depth understanding of resident needs, and address issues promptly and effectively.

If you’d like to discuss your residential property management requirements or find out more about the services KWB Property Management offers, please contact me below.

Joanne Prosser

Head of Credit Control, KWB Property Management

With over 30 years’ experience in finance and credit control, Joanne assists in KWB’s effective management of client monies. Joanne is responsible for ensuring the timely payment of rents, service charges and other monies for commercial and residential properties, identifying and resolving discrepancies, and accurate documentation of accounts.

Paul Warder

Senior Surveyor, KWB Property Management

I’m Senior Surveyor at KWB Property Management. We manage a portfolio of office, industrial, retail and mixed-use schemes for property companies, management companies and private landlords across the Midlands and beyond.

Having worked in the commercial property industry for over 40 years, I’ve experienced all aspects of practice surveying. This variety of activity, including agency work, allows me to deliver a refined and well-executed property management service.

I can provide a complete property management solution that ensures a building, or portfolio of buildings, and their communal areas are continually well maintained. To fulfil this, I have access to an array of suppliers for services such as landscaping, office cleaning, security, insurance, health & safety and much more.

If you’d like to discuss your property management requirements or find out more about the services we offer, please contact me below.

Mark Eskins

Facilities Manager, KWB Property Management

I’m Facilities Manager at KWB Property Management, where we manage an extensive portfolio of property instructions on behalf of housebuilders, landlords and residents management companies.

I have a wide range of property management experience, supporting the likes of housing associations, university student accommodation and multiple departments in the public sector.

KWB Property Management is experienced in managing housing developments and apartment blocks, as well as their surrounding land, such as green areas, walkways and car parks.

We understand that communication is key for both clients and residents – particularly residents as their home is so personal to them.

We take great pride in both our work and your property, implementing planned property maintenance, providing transparent budgetary control and handling the myriad day-to-day requirements of good property management.

For more information about KWB Property Management, or to discuss your requirements, please contact me below.

Sinclair Thomson

Building Surveyor, KWB Building Consultancy

Sinclair heads up our building consultancy services and is a highly experienced chartered building surveyor with over 30 years in the industry. He is highly accomplished in a range of property services, from mitigating the cost of dilapidations to assisting with the delivery of multi-million-pound projects.

Malcolm Jones

Director, KWB Office

I am a Director of KWB’s Office Agency. We are an independent commercial property agent focused on Greater Birmingham and key areas in the West Midlands such as Solihull, Bromsgrove, Redditch, Coventry and Warwick.

My expertise and reputation in property has developed over a 20+ year career working in the region’s commercial property market.

I have relocated a variety of occupiers across Birmingham city centre and its fringe areas, as well as key local markets such as Solihull, Redditch and Bromsgrove. My experience in industrial property and development appraisal gives me a broader understanding of the property market that benefits landlords and occupiers.

Whether I’m working for a long-standing client or a brand new one, I deliver the same honesty and quality of foresight required to make the right property decisions.

To discuss your requirement, or for more information on any of our services, contact me below.

Kenny Allan BSc MRICS

Director, KWB Industrial

I am Director of KWB Industrial, a Midlands-dedicated Industrial Agency – specialising in industrial property. KWB clients benefit from years of accrued knowledge about the local property market, the investments KWB has made in marketing and an excellent property portfolio.

The best industrial property is one that works for you spatially, geographically, logistically and financially; KWB will help you find that property. You can access an extensive property portfolio of industrial units in the West Midlands, as well as development land, storage land, office space and retail units.

Choosing KWB means getting a personal service. I will find the right industrial unit for you and can offer many additional services, to help you dispose of your existing space, maintain your new property, manage your property assets, and much more. If you’d like to find out more information on our properties and services, please contact me below.

Adrian Southall

Director, KWB Workplace

I am Director of KWB Workplace, an office design, procurement and move management consultancy based in the West Midlands.

I specialise in reviewing, restructuring and designing office space, as well as office relocation and move management. With this expertise, I have developed and honed the fit-out and move management processes of KWB Workplace.

KWB Workplace has cemented itself as a go-to consultancy for office occupiers looking to improve their working environment. We are defined by meticulous attention to detail and stringent costing, together with a passion for achieving realistic, high quality workspace for the client.

Properly configured workspace, in the right office premises, can be transformational for a business. It can even act as the catalyst for growth and development. We deliver this for an extensive portfolio of occupiers – whilst saving them invaluable time and money.

The impartial, dedicated service we offer is designed to successfully relocate occupiers and/or restructure their office space. We also believe in using the contractors that are right for each client’s set of unique circumstances and requirements.

If you’d like to discuss your workspace requirements, or would like to know more about the services available through KWB Workplace, please contact me below.

Jim Duffy

Managing Director, KWB Corporate Cleaning

With 25 years of experience in facilities management, Jim brings a wealth of knowledge and expertise to KWB Corporate Cleaning. His extensive background gives him a comprehensive understanding of how various working environments function and the impact that strategic decisions can have on these spaces.

Jim’s approach is rooted in active listening. He believes that truly understanding a client’s needs, is essential, before proposing solutions that will enhance their work environment. This client-focused philosophy ensures that the solutions offered are tailored to meet specific requirements and foster more efficient, cleaner spaces.

A firm believer in personal growth, Jim is committed to empowering KWB’s staff. He encourages a “can-do” attitude across the team, fostering an environment where everyone is supported in realising their full potential. Through this leadership, KWB Corporate Cleaning delivers exceptional service while cultivating a culture of excellence and growth.

James Healing

Head of Operations, KWB Corporate Cleaning

James heads up our operations team and has many years’ experience in the cleaning industry. Beginning his career as a cleaning operative, he progressed to the role of Contracts Manager and joined our Corporate Cleaning team as Senior Regional Operations Manager before being promoted to Head of Operations.

James has managed cleaning services provided to a variety of sectors and industries, including offices, schools and large retail units – this gives him a versatile understanding of clients’ cleaning requirements. James has a track record of implementing cleaning systems designed specifically to clients’ needs and conducting regular proactive auditing of the service.

Jackie Haines

Regional Manager, KWB Corporate Cleaning

As a KWB Corporate Cleaning Regional Manager, Jackie is responsible for ensuring the customer satisfaction of offices and schools in Birmingham, London and key southern locations.

Jackie has worked in the cleaning industry for over 30 years, gaining experience in every role, from cleaning itself to contract and regional management. As such, Jackie’s comprehensive top-to-bottom knowledge makes her a reliable pair of hands to resolve any issues you might have.

Emma Bird

Area Manager, KWB Corporate Cleaning

As Area Manager for KWB Corporate Cleaning, Emma oversees a variety of our cleaning contracts, ensuring locations are kept at the high cleaning standard we pride ourselves on.

With over 16 years’ experience in management positions within the cleaning industry, Emma is well placed to lead our cleaning teams. Her responsibilities include site visits, quality control, ensuring customer satisfaction, managing cleaners, and providing our cleaners with the training they need to deliver KWB’s level of service.

Emma’s eye for detail and passion for the very highest levels of cleanliness and hygiene make her a safe pair of hands for making sure your properties are well maintained.

Paula Truesdale

Regional Contracts Manager, KWB Corporate Cleaning

Contract Manager Paula has risen through the ranks, from cleaning operative to site supervisor and now, Regional Contracts Manager. Paula offers a wealth of knowledge gained over many years working in and managing school contracts as well as other commercial premises. Paula is extremely experienced and prides herself on delivering strong operational disciplines and exceptional results for her customers.

Joanne Spencer

Office Manager, KWB

Joanne Spencer is KWB’s Office Manager and there’s a good chance she’ll be the first person you speak to when you call our office. Jo is responsible for liaising with clients and staff, and plays a key role in organising and scheduling within KWB’s office and industrial agencies.

David Sanders

Head of Client Accounting, KWB

With extensive experience in accounts payable, reporting and data services within commercial property, David has a broad skillset built on accuracy, efficiency and process. As Head of Client Accounting, David has extensive knowledge of commercial service charges and is accustomed to working with high volume portfolios.

Usman Ashraf

Accounts Assistant, KWB

Accounts Assistant, Usman is highly motivated and passionate about accounting and finance. He supports Jonathan Tedstone and his team in all areas of property accounts with determination and communication skills that deliver quick resolutions to any accounting issues.

Steven Price

Property Maintenance, KWB Property Management

Having worked in property maintenance for nearly 15 years, Stephen is a safe, reliable pair of hands within our Property Management team. Stephen covers a wide range of works from grounds maintenance to locksmithing, to vacant property inspections.