Residential property management team

Gareth Marchment MRICS

Head of Property Management, KWB Property Management

With over 20 years’ experience as a management surveyor and former director of a property management company with a near £3bn property portfolio, I head up KWB’s property and asset management division. Here, we manage the full spectrum of office, industrial, retail and leisure property as well as a growing portfolio of residential developments managed by our dedicated residential block management team.

Throughout my career, I have demonstrated strong commerciality, enhancing values with an ability to understand the wider picture for both clients and colleagues. KWB has developed a tremendous reputation for providing a trusted and personal property management service, tailored to our clients’ specific needs and delivered by a team of highly skilled and experienced property specialists.

As Head of Property Management, I see my role as continuing to build on this solid foundation by driving the business forward, progressively and organically, whilst protecting our clients within a growing regulatory and compliance-focused landscape.

Nicola Fagan MTPI

Associate Director, KWB Property Management

As a residential property managing agent and an Associate Director at KWB Property Management, we have an extensive portfolio of both commercial and residential property instructions.

On a personal front, with over 15 years’ working in this industry, I have specialist knowledge of managing a variety of residential property. Having worked in both small and large managing agents over my career, I believe I bring the best of national and local approaches, learning from the toughest challenges that property can present. I deliver a personal service when handling client liaison, managing residential block developments, budgeting, resident communication and site inspections.

KWB Residential is experienced in managing apartment blocks and the land attached to these developments, such as green areas, walkways and car parks. We have an in-depth understanding of resident needs, and address issues promptly and effectively.

If you wish to discuss your requirements, please contact me below.

Mark Lenton BSc FRICS

Director & Senior Surveyor, KWB Property Management

As Director and Senior Surveyor within KWB Property & Asset Management, Mark‘s expertise in the field continually proves to be a credit to us – and our clients. Acting on behalf of landlords, his work includes maximising the value of property assets, property management, surveying, valuations, lease renewals and a range of professional services.

Jason Osborn

Property Manager, KWB Residential

I am a Property Manager for KWB Residential, part of KWB Commercial Property Specialists. We provide residential property management with the commercial RICS-registered pedigree of KWB’s multi-disciplinary practice.

I’ve been working in property management and building maintenance for over 25 years. With a range of public and private sector experience – spanning a variety of residential buildings – I am highly adept at addressing the needs of our clients.

My responsibilities include site inspections, health & safety, organising repairs, attending meetings, liaising with leaseholders and directors, dealing with contractors and responding to queries and issues.

KWB Residential is experienced in managing apartment blocks and the land attached to these developments, such as green areas, walkways and car parks. We have an in-depth understanding of resident needs, and address issues promptly and effectively.

If you’d like to discuss your residential property management requirements or find out more about the services KWB Property Management offers, please contact me below.

Jon Tedstone FMAAT

Group Financial Director, KWB

As Group Financial Director, Jonathan is responsible for all group financial matters, as well as client liaison activities associated with property management accounts, involving service charges, year end and monthly bank reconciliations.

David Sanders

Head of Client Accounting, KWB

With extensive experience in accounts payable, reporting and data services within commercial property, David has a broad skillset built on accuracy, efficiency and process. As Head of Client Accounting, David has extensive knowledge of commercial service charges and is accustomed to working with high volume portfolios.

Joanne Prosser

Head of Credit Control, KWB Property Management

With over 30 years’ experience in finance and credit control, Joanne assists in KWB’s effective management of client monies. Joanne is responsible for ensuring the timely payment of rents, service charges and other monies for commercial and residential properties, identifying and resolving discrepancies, and accurate documentation of accounts.

Joanne Spencer

Office Manager, KWB

Joanne Spencer is KWB’s Office Manager and there’s a good chance she’ll be the first person you speak to when you call our office. Jo is responsible for liaising with clients and staff, and plays a key role in organising and scheduling within KWB’s office and industrial agencies.