Training

Continually managing our team's skills to guarantee consistent high quality cleaning.

Our team has been fully trained on the processes and methods developed by our management team, which holds over 55 years of experience. It is this effective and thorough training that leads to the excellent results we see on our client satisfaction surveys.

Induction

Each member of the KWB team completes our induction traning. This is crucial to ensuring our whole team embraces our culture and approach to cleaning. We’ve designed our induction process to ensure that all employees are trained in good working practices from the outset of employment. Visual aids and demonstrations are used in all our task skill training to illustrate working procedures and make them easier to understand, retain and replicate.

School Cleaning staff being briefed

Health & Safety

In this line of work, Health & Safety forms a mandatory and substantial part of the training process. In addition, we are an ISO 45001 accredited organisation – because the safety of you and our team is vitally important. We ensure that all our staff have up-to-date training on how to deliver their work, in line with safety legislation and best practice.

Proactive auditing

Training is an ongoing process. We regularly audit the service we are providing and, if we find that our staff would benefit from additional training, we’ll provide that – maintaining the high standards and efficiency of the work done.

"We've been delighted with the overall cleaning service KWB Corporate Cleaning has provided. All KWB employees are very polite, friendly and nothing is too much trouble. They constantly ensure the highest standards of cleaning and regularly monitor performance."

Jane Moore

"They understand school budgets and how to meet our cleaning needs. We were impressed by KWB's tendering process and ability to save money. The contract runs really smoothly, and the team are responsive and committed to high cleaning standards."

Carl Glasgow, Executive Head Teacher

We ensure that CREATE Fertility provides the highest level of hygiene to its visitors and teams, through a bespoke daily cleaning programme. Excellent communication is critical in this relationship, to support their needs and continually meet the necessary standards.

"KWB Corporate Cleaning has worked hard to ensure that the high expectations we have for the cleanliness of our sites are consistently met. Their professionalism and reliability led us to subsequently award them instructions on all our sites under a national contract."

Richard Johnson, Operations Director

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